At your request, our technicians will visit your locality to check for feasibility of the connection. Upon confirmation of the feasibility and completion of documentation, the technicians will visit again with Vayudoot Installation Kit and set up the connection for you.
The installation cost varies on a case to case basis. However, some of the variables are:
After your connection request reaches us, we try to reach out to you on the next day itself. However if there is any issue we reserve a maximum of upto 3 working days for installation.
You can call us or drop a mail at firstname.lastname@example.org or call our help line.
Vayudoot Installation Kit will contain:
Yes, in case you are not happy, you can ask for refund upto 30 days from the day of activation of your connection. All costs except the installation cost will be refunded.
Our refund policy is:
Refund amount will be reimbursed within 7-15 days after you have returned the network equipment and our technicians have tested that the equipment is in working condition.
The refund amount will be paid by cheque or netbanking to your account as desired by you.
1) Passport size photo (self attested)
2) Residential Proof (Electricity Bill, Water bill, Banking Statement will do)
3) Permanent address ( Aadhar Card, Ration Card, Driving License etc will do)
Currently, our reach is in areas in and around Dharamsala, Kangra, Mcleodganj, Nagrota and Shahpur.
We are adding more areas in our network while you read this. 🙂
If you see the login screen, this mean you are reaching our servers and connected to Vayudoot network.
Check your account details, most likely your account validity would have expired.
Give us a call and we can renew your account.
The warranty period for the equipment provided by us is 6 months. You don’t have an ownership right over the outdoor internet receiver, no liability for damage to that device is maintainable by us. However if in your premises any of the devices get hit by lightning or any sort of electronic damage physically is there, including liquid damages, the warranty does not hold. In case of anything else for the equipment provided to you the warranty period is as mentioned
Give us a call and we will have it resolved.
If there is anything else that you need help about give us a call.
You can either pay in cash to any technician who visits your locality or you can pay online or transfer the money via net banking not later than the 7th day of each month.
If your payment does not reach us by the 7th day of each month, we give you a grace period of another 3 days and on the 10th day of the month, we deactivate your Vayudoot account.